Essentials of Export Management: Transport, Logistics and Documentation
Are you poised to take your business global? Grasp the essentials of export documentation and processes in our comprehensive guide.

The global pandemic has reshaped the landscape of international trade, making the mastery of transport, logistics, and supply chain management indispensable for thriving in the worldwide market.
Do the intricacies of export paperwork and procedures elude you?
This online workshop promises to demystify the spectrum of export documents necessary for international sales, alongside a deep dive into the logistics and exportation processes - equipping your enterprise with efficiency and cost-effectiveness.
Delve into key strategies for navigating transport, logistics, and mitigating payment risks. We invite you to exchange insights and experiences with fellow participants.
Embark on this learning journey to refine your approach to export processes, emerging with newfound confidence and the acumen to excel as an exporter.
In two engaging three-hour sessions, our seasoned expert, Mark Coleman, will explore:
- The pivotal role of sales and freight agreements/contracts;
- Incoterms 2020 – the acronyms used in international trade;
- Crafting invoices, packing lists, and essential paperwork;
- Navigating insurance and quarantine considerations;
- Evaluating various payment options (including Letter of Credits);
- Addressing air and maritime freight challenges, and
- Choosing the optimal shipping routes.
Whether you’re venturing into exports or seeking to optimise your current operations, this workshop is tailored to enhance your understanding of effective export documentation and processes, propelling your business forward.
When is the online workshop?
Note: This online workshop is held over two half-days and you should commit to attending both sessions in order to understand and benefit from the export topics taught entirely. The ticket price covers the registration for both days.
Tickets are priced at $349 (GST Inc) for members of The Australian Industry Group. Please email big@aigroup.com.au prior to registration if you are unsure of your member promo code.
Session 1
Wednesday, 09 April 2025 From 9.30 am - 12.30 pm (AEST)
Session 2
Thursday, 10 April 2025 From 9.30 am - 12.30 pm (AEST)
About the Presenter
Mark Coleman
With over 30 years of experience, Mark Coleman has both practical and academic knowledge in international trade and transport. Mark owns an international freight forwarding and customs broking business at Melbourne Airport with offices around Australia, a company that is one of the largest suppliers of plastic pallets in the Australian market. He also has a very successful lecturing business which sees him traversing all over Australia.
Prior to becoming an international freight forwarder, Mark worked in international banking, and has been lecturing on this subject for the last 19 years. He publishes regular newsletters about international trade, transport, banking, and letter of credit issues, and is a member of several committees that study and advise on ways to improve international trade conditions and reduce fraud. Mark was also on the Australian Banking committee for the reversion of the UCP600, the rules that govern Letter of Credits (LC).